Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
1. Information I Collect
To fulfill your order, I may collect personal information that you provide to Etsy or directly to me, such as your:
• Name
• Email address
• Mailing address
• Payment information (processed securely by Etsy, not stored by me)
• Order details
• Vehicle make, model, and year (for custom decal sizing)
I only collect the information necessary to complete your purchase, provide customer support, and comply with Etsy’s seller policies and applicable laws.
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2. How I Use Your Information
I use your information to:
• Process and ship your orders
• Communicate about your order, questions, or custom requests
• Provide customer support and resolve issues
• Comply with legal and tax obligations
I do not use your information for marketing outside of Etsy, nor do I sell or share your personal data for advertising purposes.
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3. Information Sharing and Disclosure
I share your personal information only as necessary:
• With Etsy: To process your purchase and fulfill your order.
• With Service Providers: Such as USPS or other shipping carriers to deliver your item.
• For Legal Compliance: If required by law, court order, or governmental request.
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4. Data Retention
I retain your personal data only as long as necessary to fulfill your order, comply with legal and tax requirements, and resolve potential disputes. After that, your data is securely deleted.
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5. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Please contact Etsy directly for account-level data requests, or message me regarding information related to your individual orders.
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6. How to Contact Me
If you have any questions or concerns about how I handle your information, please contact me through Etsy Messages or by email at:
Matt@theocvinyl.com